The Rajasthan state government is committed to revolutionizing public service delivery for its citizens. To achieve this, the state has introduced the Rajasthan Sampark Portal, accessible at sampark.rajasthan.gov.in. Residents can now submit complaints by registering or logging in to the portal. Additionally, users can download the official complaint form in either Hindi or English as a PDF, and track the progress of their grievances directly through the website.
The government of Rajasthan is dedicated to improving service standards by fostering transparency and reducing public grievances. Managed by the Department of IT and Communications, the Rajasthan Sampark initiative empowers citizens to connect with various state government departments to resolve their issues using modern Information and Communication Technology (ICT).
Through this program, the state aims to fulfill the core principles of good governance, including an efficient delivery framework, increased transparency, open communication, effective grievance resolution, and a citizen-first approach.
Rajasthan Sampark Portal Registration and Status
Rajasthan Sampark serves as a unified platform allowing residents to report issues to relevant government departments. The system features a state-level call center linked to a comprehensive web portal, providing a single point of contact for all government-related inquiries. Once a grievance is filed, it is electronically forwarded to the appropriate department for prompt investigation and resolution.
How to Submit Your Grievance Online
Follow these steps to file your complaint through the online portal:
STEP 1: Navigate to the official Rajasthan Sampark website at https://sampark.rajasthan.gov.in/
STEP 2: On the main page, select the option labeled "LODGE YOUR GRIEVANCE (शिकायत दर्ज करें)" as illustrated here:
STEP 3: In the new window that appears, click the "Register Grievance" button.
STEP